Shipping Policy
Thank you for shopping with Live2SmileLife! We strive to provide you with a seamless and enjoyable shopping experience. This Shipping Policy outlines important information regarding the shipping process for your orders. Please read the following details carefully before making a purchase.
1. Processing Time:
- All orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly extended, but we will always make our best effort to dispatch your order as quickly as possible.
2. Shipping Methods:
- We offer a range of shipping options to cater to your needs. The available shipping methods will be displayed during the checkout process. The shipping options and estimated delivery times may vary depending on your location and the shipping carrier.
3. Shipping Destinations:
- We currently offer shipping within United States. Unfortunately, we do not provide international shipping at the moment. We apologize for any inconvenience this may cause and hope to expand our shipping capabilities in the future.
4. Shipping Costs:
- Shipping costs are calculated based on the weight, dimensions, and destination of your order. The shipping charges will be displayed during the checkout process before you finalize your purchase. We strive to keep our shipping rates competitive and transparent.
5. Order Tracking:
- Once your order has been shipped, you will receive an email containing the tracking information. This allows you to monitor the status of your shipment and estimate the delivery date. Please note that it may take up to 24 hours for the tracking information to become active after shipment.
6. Delivery Time:
- The estimated delivery time for your order will depend on the shipping method selected and your location. While we work closely with our shipping partners to ensure timely deliveries, unforeseen circumstances such as weather conditions or logistical challenges may cause slight delays. Rest assured, we will do our best to keep you informed of any significant changes to your delivery schedule.
7. Order Issues:
- If you encounter any problems with your order or delivery, please contact our customer support team immediately. We are here to assist you and resolve any issues promptly.
8. Unclaimed/Undeliverable Packages:
- In the event that a package is unclaimed or returned to us due to an incorrect or incomplete address, we will reach out to you for updated shipping information. Additional shipping fees may apply for re-sending the package.
9. Change of Shipping Address:
- If you need to update your shipping address after placing an order, please contact us as soon as possible. If the order has not yet been shipped, we will do our best to accommodate the change. However, once the order has been shipped, we cannot make any modifications to the shipping address.
By placing an order with Live2SmileLife, you agree to the terms and conditions outlined in this Shipping Policy. We value your satisfaction and will continuously strive to improve our shipping process to enhance your shopping experience. If you have any further questions or concerns, please don't hesitate to contact our customer support team.
Thank you for choosing Live2SmileLife
Happy Shopping!